FAQs – how to find the answer to your questions with Fireplace Products

Fireplace Products FAQs

Fireplace Products endeavours to provide you with the greatest level of knowledge, to help you make the best informed purchase. Our trained team gets asked many questions every day, and we noticed similarities in these enquiries.

To help save you time when you have a question, we collated these questions together in a handy frequently asked questions (FAQs) section, which will hopefully provide you with the answer you need.

However, should you not be able to find the answer to your question please don’t hesitate to get in touch and one of our helpful team members will assist you.

To operate the FAQs section, you must first access the FAQ page. To do this, go to the bottom of any page and find FAQs in the footer under ‘Help & Advice’. Once on the page, choose the section in which your question falls under and find the question and answer below. See the video below for more assistance.

6 thoughts on “FAQs – how to find the answer to your questions with Fireplace Products

    1. Hi Emily,

      Thanks for getting in touch with us. Yes, we can supply, but I would just want make sure it is the right product for you. Can you confirm the make of your stove, and roughly how old it is please, as there are a couple of stoves that use HB60 in their model numbers.

      I look forward to hearing from you.

      Reece – Fireplace Products

  1. Hi Linda, this is a really good question, that requires more of a detailed answer. I suspect that many other people are looking for information on this too, so what i am going to do is write a new blog post all about this and post it in the next few days. Once live i will drop a link back here for you.

    Thanks for the question, keep them coming.

    Fireplace Products

  2. Hi I want to paint my glossy/shiny red fireplace bricks with a heat resistant paint that will adhere to the surface.
    Please advise, many thanks

    1. Hi Sue,

      Thanks for the question, we get this one alot. Firstly heat resistant paint is designed for direct heat contact, I.E. a fireplace that has a fire burning in it, or a woodburner that has a fire within it. Tiles
      that line a fireplace typical have indirect heat and as such you can often use any water based paints (never oil based), rather than specific heat resistant paint.

      In our tests we have found that glossy tiles will cover with paint but the tiles need to be warmed prior to painting and can take a couple of layers to cover. You want to spray the tiles with light moving coats rather than a continuous burst, it may take longer but will be less likely for the paint to come off.

      This being said, it will not last forever and depending upon how close to the fire and how much contact the tiles get as to how long the paint will last.

      Hope this helps


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